Capabilities

Salesforce & CRM Services

Bowfin was born out of Salesforce's internal deployment team. 

Our team is comprised of experts who have worked on some of Salesforce's biggest rollouts. We know the platform better than most and remain in close contact as a strategic partner with our friends at Salesforce. Our team leverages our extensive Salesforce and Consulting experience to learn your business and the details that define your operational and strategic needs. Then our Business Strategy, UX and Visual Design experts work with you to transform how your business utilizes the Salesforce platform.

 

Bowfin approaches every Salesforce initiative with the same intent  to help you create a better human experience. Whether your goals are to engage your customers, increase donations, or enhance your internal-team efficiency, we create the right experience for your needs. Furthermore, our solutions will help you better understand your customers by utilizing analytics to increase knowledge across your business.  Our Salesforce team will partner with you to guide you through projects of any complexity. We'll help you build the necessary tools for your sales, service, online-community management and marketing. 

 

Our unique position as both a Salesforce Partner and a Digital Strategy Agency, gives us an unmatched perspective when considering your external audience pipelines. Whether your talking to customers, users, donors, prospective students or members: we understand what it takes to deliver effective, cogent and impact-driven messages from end-to-end. 

 

Specifically, our team can help you leverage Salesforce to transform your:

  • Sales

  • Service

  • Online-Community Management

  • Marketing

  • Customer Communities

  • Internal Team Communities

  • CPQ

  • Volunteer Management

  • Event Management

  • Internal Team Effectiveness

  • AI and Machine Learning (Einstein)

  • Custom Integrations. 

Bowfin's unmatched Salesforce experience enables us to provide our clients with complete solutions that allow them to deliver better human experiences and increase revenue. 

Our Mission is Simple: Deliver Better Human Experiences Ready to Get Started?